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FAQ's

HOW LONG DOES MY QUOTE LAST?

All quotes are valid for 30 days from the date of the quote. Prices are a guide only and can change without prior notice.

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HOW LONG WILL MY APPOINTMENT TAKE? 
Appointment times will vary depending on the service you are receiving. Please ask at the time of booking approximately how much time will be required for the service you are booking.
For a cut & colour appointment, please allow approximately 2 - 3 hours as the time will depend on the level of work required. 
Please be aware that I am working on my own (without the assistance of an apprentice) and whilst I do my best to run on time, there can be instances where I may run a little late. I ask for your patience if this occurs. Also, please let me know if you are on a tight timeframe at the start of your appointment.

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CAN I BRING MY CHILDREN TO THE SALON?

Yes, children are welcome as we understand sometimes your children need to be with you. However, for your child's safety please read our DISCLAIMER with regards to bringing your children into the salon.

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WHAT PRODUCTS DO YOU USE?
Products used in the salon: DNA Organics Certified Organic Hair Colour and Hair Care.
Styling and haircare products may be purchased through the salon.

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Frequently Asked Questions about DNA Hair Colour Organics:

PERFORMANCE

  • HOW LONG WILL MY COLOUR LAST?

That really depends on your lifestyle and the way you care for your hair colour.
There are so many examples of different lifestyle choices that will affect the longevity of your hair colour, the list is endless.

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  • WHAT WILL AFFECT HOW LONG MY COLOUR WILL LAST?

The seasons. The activities you take part in.  The way you care for your hair.  Some examples that speed up colour fade are;
   - Bad Hair Condition.
   - Swimming, Outdoor Work/ Sports.
   - Hot Iron Styling/Blow-drying.
   - Chemical Hair Processing.
   - Daily Shampooing
For Example, someone that stays indoors and shampoos their hair once a week usually has better hair colour longevity than someone with a highly active outdoor lifestyle that shampoos their hair daily.

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  • WILL DNA HAIR COLOUR ORGANICS COVER MY GREY HAIRS?

DNA Hair Colour Organics has the ability to provide 100% full grey coverage.
It is used in many professional salons as their No.1 Choice for sustainable colour.

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  • HOW OFTEN SHOULD I COLOUR MY HAIR?

Depending on how quickly your hair grows, you should only need to colour your hair once every 4 weeks.

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SAFTEY

  • CAN YOU GUARANTEE THAT I WILL NOT HAVE AN ALLERGIC REACTION?

It is not possible to guarantee that you will not experience an allergic reaction whilst colouring your hair. Many people can develop a sensitivity to a variety of different ingredients over time without notice.

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  • I USED YOUR HAIR COLOUR AND HAD A REACTION, WHAT SHOULD I DO?

Stop using the colour immediately. If the reaction is severe or unbearable please immediately contact your health professional for medical advice.  This hair colour is not compatible with you, Do not us this colour again.

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  • WHY DO PEOPLE HAVE ALLERGIC REACTIONS TO HAIR COLOURING PRODUCTS?

Many factors determine the possibility of an allergic or other reactions to hair colouring products, these include but are not limited to; your current state of health, your current internal toxic load, your current intake of medication, the existence of permanent make up and especially the existence of tattoos on the body, these can all increase the possibility of reactions while colouring your hair.

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  • I HAVE A MEDICAL CONDITION, CAN I STILL COLOUR MY HAIR?

We do not recommend colouring your hair if you have a medical condition. It is important to see your Doctor to ask if the ingredients in the product are suitable for you to use or not.

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  • I AM PREGNANT, CAN I STILL COLOUR MY HAIR?

If you are pregnant it is important to see your Doctor to ask if the ingredients in the product are suitable for you to use or not.
Safety or appropriate suitability of any product during pregnancy is highly dependent on each individual situation and should only ever be assessed by your health professional who should know your needs. Many pregnant women choose to use Aromaganic colours happily, however this definitely needs to be an individual choice.

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INGREDIENTS

  • WHAT IS DIFFERENT ABOUT DNA HAIR COLOUR ORGANICS HAIR COLOUR?

DNA Hair Colour Organics organic based hair colour is a proper professional permanent change hair colour that offer your highly trained DNA colourist an option of:
Green Label: No PPD, no ammonia, no resorcinol, no parabens. This is our large main range.
Black Label: Low PPD, no ammonia, no Parabens. This is our small secondary range.

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  • WHAT IS PPD? (p-Phenylenediamine)?

PPD (p-Phenylenediamine) is a substance found virtually in every permanent hair dye, even ones that claim they are totally natural, it is usually hidden under different names. Increasingly there are many henna products, especially black henna which contains PPD.

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  • WHAT IS THE ISSUE WITH PPD? (p-Phenylenediamine)?

Some people are sensitive to PPD (p-Phenylenediamine) in permanent hair dye. Some have been given professional medical advice to avoid PPD but would still like to colour their hair without using Henna and other non-professional methods. They require an alternative to colouring their hair.

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  • WHAT DO YOU USE TO ACHIEVE PROPER PERMANENT HAIR COLOUR INSTEAD OF PPD IN DNA HAIR COLOUR ORGANICS GREEN LABEL?

DNA Hair Colour Organics Green Label Sustainable Colour uses (TDS) Toluene-2,5-diamine sulphate, which is proven to be a much milder ingredient and that can be tolerated by more than 50% of people that reacted to PPD as tested.

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ORGANIC INGREDIENTS

  • WHAT'S WITH ALL THE CHEMICAL NAMES ON THE INGREDIENT LIST? I THOUGHT IT'S ORGANIC BASED?

Unlike some other countries, in Australia the packaging law states that all manufacturers must state the full chemical name of all ingredients on the packaging. The only chemical name exempt is water, which has one of the scariest chemical names (DHMO) or Dihydrogen monoxide.  The chemical name “Dihydrogen monoxide” means “two hydrogen, one oxygen”, H2O.

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  • DOES DNA HAIR COLOUR ORGANICS HAIR COLOURS QUALIFY AS A VEGAN PRODUCT?

DNA Hair Colour Organics hair colours are a cosmetic non-consumable and we never test on animals. We do use many plants ingredients that are pollinated by bees and some vegans consider this as unacceptable – we do understand this point of view and apologise if it offends.

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  • WHERE DOES DNA HAIR COLOUR ORGANICS TEST ITS PRODUCTS?

We always test our products in real salons on real people, after all we are all about professional results for humans, not animals.

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  • DOES DNA HAIR OLOUR ORGANICS CONFORM TO THE EU COSMETIC REGULATIONS REGARDING TESTING PRODUCTS ON ANIMALS?

Yes, DNA Hair Colour Organics hair colours definitely conform to the the EU cosmetic regulations which state a total ban on testing and marketing cosmetic ingredients and products that have been tested on animals. This regulation came into force all over the European Union on 11 March 2013 with the new cosmetic regulations No. 1223/2009.

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SUPPLY AND OWNERSHIP

  • IS IT TRUE THAT DNA HAIR COLOUR ORGANICS IS AN AUSTRALIAN BRAND?

DNA Hair Colour Organics is 100% Australian owned, designed, formulated and controlled. All pricing and product decisions are made here without any interference. Unlike most brands on the market we have full stock and full control of our stock.

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